The original car had chassis issues, but upon notifying the rental company, they coordinated a replacement. The toll fees couldn't be transferred, but they provided a vehicle with inclusive toll fees.
The service was decent, but the fees were not as displayed on the platform. Renting the car for three days required buying insurance for 105 euros, otherwise, there was a 3000 euros deposit. They provided a Skoda Kamiq, which was fine to drive.
“Great little car rental company with short wait times.”
About KLASS WAGEN:9.0/10
The description of how to find our vehicle when landing in Budapest was completely wrong. QEEQ stated that someone would be waiting for me after I went through customs. This was not true. Then it said to go to the vodaphone counter at the airport. There is no more vodaphone counter at airport BUD. I confirmed this with the man at the information desk. He luckily informed me that I would need to call Klaas wagen once I was ready for the shuttle to take me to get the car. After I did this it was no problem. A friendly driver with a large van came to meet me in about fifteen minutes and it went smoothly from there. But the main thing is that QEEQ has to change its explanation to say that the customer needs to give a call to the Klaas wagen agent upon arrival because there is no Klaas wagen counter.
About QEEQ:10.0/10
QEEQ worked fine except for my other comment that finding Klaas wagen at the Budapest Airport was completely wrong. But luckily the phone number of Klaas wagen was in the QEEQ materials.
I have been picked up at the airport and quickly taken to the site. The office staff was helpful and kind. They gave me a better car than i booked. Overall good compared to other companys. The only downsize is the interior cleanliness as it was definitely not cleaned after the previous driver. My deposit was released in 1 day.
About QEEQ:10.0/10
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Relevant Reviews on KLASS WAGEN Budapest – Airport
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