East Coast car rental company provides good service.

Satisfied, but they deducted 1000 AUD, and it supposedly takes 28 days to refund. That's too long and inconvenient.

The car was in good condition and had a high cost-performance ratio.

Given smaller car at same value as the booked one was no available even though I arrived on time.

Process was smooth but the app is confusing and don’t know how to add discounts or make most of any features or offers

Counter service was excellent as didnt have to waitlong plus car was ready for pick upafter paperwork was completed. Returning of car was very sressful due to accident on the M1 waited in traffic for over 2 1/2 hours to get thru, then time was very short for the transfer to Airport, apond that didnt have time to refuel, receiving gentleman was excellant ,plus told of fuel requirement, but no time to catch plane times. Regards.

Nil