Excellent

Unsatisfactory, elderly and children waited for an hour and a half.

Large company with a wide variety of vehicles

Car over all was very clean but found old food like smarties and cornflakes under the seat from previous renters. Also I was unable to reach the Hertz local branch by calling their local line of the Toronto Airport. Kept connecting me to their general line and could not get a hold of anyone to let them know that I can't find their location.

The pick up location was incorrect and caused a lot of undue frustration. The rental cars were in Terminal 1 and not Terminal 3 of the airport.

When i arrived the car was not ready. We wait for a lot of time, and them they give me a bigger car.