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+1-8007618913
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Search for Alamo Car Hire in Milan
Reviewed: Wed, Jul 31, 2024
About Alamo: 6.0 /10
After experiencing a flat tire, I contacted multiple times but the issue was not resolved.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Milan Malpensa Airport Terminal 1

Zona Sheridan

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Reviewed: Tue, Feb 11, 2025
About Alamo: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Sandy Piers

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Reviewed: Thu, Oct 24, 2024
About Alamo: 2.0 /10
The Alamo at Milan Airport is subcontracted to the local rental company Locauto. The vehicle was in great condition, and there was no pressure to buy additional insurance. However! At the counter, they initially asked if I wanted to add prepaid fuel. After asking about the price and policy and finding out there's no refund for unused fuel, I declined the prepaid fuel option and confirmed with the staff that I would return the car with a full tank. I didn’t add any extra services. But! The staff secretly added a €115 fuel charge to the contract. At the time of return, they assured me that the €500 deposit would be fully refunded and didn’t mention any additional charges! After the deduction appeared on my account, I contacted the branch. The staff admitted it was a mistake made at Milan Airport. They provided us with the rental contract and proof of the full-tank return and also marked it in the system, instructing us to request a refund via customer service. Then, I emailed customer service politely with all the evidence, but they refused to acknowledge it! They insisted that we purchased the prepaid fuel service. The situation is very clear—if they could admit their mistake and issue the refund, we could move on. But with this kind of attitude from customer service, it's obvious they're trying to scam us, so we’re prepared to fight this to the end.

Rae Needham

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Reviewed: Fri, Sep 20, 2024
About Alamo: 10.0 /10
Pretty good.
About QEEQ: 10.0 /10

Ksenia

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Economy | Fiat Panda or similar
Reviewed: Sun, Aug 16, 2020
“Overall very satisfactory, minus couple things I mentioned above”
About Alamo: 9.0 /10
I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet
About QEEQ: 8.0 /10
Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation

Dmitry G

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Mini Van | VolksWagen Touran or similar
Reviewed: Tue, Mar 5, 2019
About Alamo: 8.3 /10
Insurance is very expensive. Car was booked for 12:00 but because of some technical issue was provided only after 2 hours wait. As a compensation - free GPS was provided (pretty useless when everybody have smart phones)
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8574976140
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Service Code#8574976140

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