I rented a car at Boston Airport. After getting off the plane, you can take shuttle bus 33 or 55 for two stops to reach the car rental center. Very convenient. The Hertz signage is big and noticeable, and the staff was very friendly. There was no line, and the process was quick. They initially offered me additional insurance, but after I told them I already purchased full insurance from QEEQ, they didn't insist.

The store is big, but service is average. I already paid 2750 CNY through Zuzuche, but they still charged 297 USD. After lengthy discussions, they insisted on charging various taxes and fees totaling 97 USD. They said the 2750 CNY from Zuzuche was just the rental fee.

Car was brand new and not ready to drive when arrived Otherwise perfect

Over booking on convertible none available at pick up time took over an hour to locate one

Excellent ex

Like: Picking up the car is very easy as a shuttle takes you right to the car rental area and once there, you are are your way within minutes. When dropping off the vehicle, Hertz staff were very friendly, addressed me by-name and helped me get to the return shuttle.
Dislike: What wasn't so pleasant was when I went to get the car I reserved, it wasn't available. I did get a comparable-sized vehicle, but I'd chosen one specifically for cargo space and vehicle familiarity and I wanted to feel comfortable in a car I'd driven before. Getting the car to Logan's drop-off point was straight-forward, after all the nail-biting I did to find my way through Boston!