The counter recommended an upgrade to an Alfa Romeo Giulia for an extra €9/day, which was very reasonable, but I declined.

Car was as expected but very dirty. Counter stuff was busy trying to sell additional insurances and not really listening

They sold an insurance that was not neccesary, a complete scam, they did not answer the phone, impossible to contact them, they didn´t allow to change the time of drop off, TERRIBLE COMPANY, THE WORST EXPERIENCE I´VE EVER HAD WITH A CAR COMPANY.

The problems for drop & pick-up were due to work in progress of all the area of rental car society.

Easy and cheap.

There was one scratch on the front bumper of the car that was not very visible unless you looked very closely underneath. I did not have any collision (that I know of) during my rental, but Goldcar decided to charge me ~250 Euro anyway. There is no way that this scratch would cost this much to repair; I have experience in collision repair and it was a touch up job.