Not satisfied. How can the rental company be so irresponsible? They rented the car to me even though the tire was already damaged. It was very unsafe, and I only discovered the issue halfway through using the car. Later, I saw an email from the rental company, which confirmed the tire was already damaged when they gave the car to me. When picking up the car, they said they didn't have the X5 I reserved and wanted me to take an X3 instead, offering me a free tank of gas as compensation. I refused, and after some time, they finally gave me the X5. I had to wait 30 minutes at the site to get the car.
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