In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid.
Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience).
Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.
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Paid more than what has been delivered.