Great experience. Great value. I’d rent from them again.

This is the first time I've rented from this company, and I'm very satisfied overall!

After passing customs, I sent a WeChat message to inform them of my arrival. I received a response with the car model and license plate number after half an hour, but no car arrived at the designated spot even after waiting for another half hour. When I called customer service, they told me they had closed for the day and that the message I received was an automated reply. They promised to send a car right away, but I had to wait another half hour.

Not satisfied. It feels like a company run by a few international students and is not at all professional. I have no idea how they got such high satisfaction ratings.

Convenient and efficient service

Very nice and helpful customer service reps.