El coche correcto, pero Sicily By Car me estafaron.
Víctor del Moral
Italy
Reviewed: Wed, Nov 20, 2024
About Sicily By Car:5.0/10
Estoy muy enfadado con el trato propocionado por Sicily By Car. En el momento de entrega del coche, me pusieron problemas para cogerme la tarjeta de crédito con la que pagar la fianza, diciéndome que estaba bloqueada y que no podían aceptarla (la tarjeta estaba en perfecto estado, y la he utilizado después de aquel momento, sin problemas). Como solo tenía otra tarjeta que era de débito, me obligaron a firmar un seguro a todo riesgo con ellos de 58,46€, negándose a cogerme si no la fianza con la tarjeta de débito, y por tanto negándose a darme las llaves o devolverme el dinero de la reserva. Una estafa (pues, insisto, aunque ya se avisaba de que si no se hacía el pago de la reserva con una tarjeta de crédito se podía concurrir en gastos, la tarje de crédito SÍ funcionaba y funciona).
About QEEQ:8.0/10
Reply by Qeeq: We sincerely apologize for any inconvenience this may have caused. It is essential to emphasize that the credit card bearing the full name of the main driver is a requisite document for vehicle pick-up. Should the main driver be unable to present this necessary documentation, the supplier will regrettably be unable to provide the vehicle. Upon further investigation, it was clarified by the supplier that they typically recommend purchasing additional insurance to waive the deposit requirement; un
I dropped my earphones in the car, and they refused to return them. The service attitude during pickup and drop-off was poor; there was impatience due to the language barrier. They push their insurance in the store, and it's awkward if you refuse.
The least painful hire car pick-up I've experienced.
About QEEQ:10.0/10
Make it more obvious - much more obvious - that the voucher needs printing off.
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El coche correcto, pero Sicily By Car me estafaron.
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