Overall is good, fast and easy

There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.

Amazing customer service

Excellent

Good value for money, staff were professional and very helpful, easy and fast process. Nice amenities included in the vehicle such as umbrella, phone charger, and phone mounts. The only negative was that the vehicle had a smell inside. Would definitely use YesAway again.

Great price, easy booking. The price drop alert and automatic rebooking when a lower price occurred was almost too good to be true. Even got a credit back after the booking, not sure why? Great experience, would use again.

Yesaway’s excess of $3000 is a bit high, but everything else was great

The car went well no problems. Plenty of room for all our luggage. The booking process was easy and staff very helpful. My only concern was I think the satnav is out of date.