Europcar's confusing pricing system + no email response
Ichita Komori
Germany
Reviewed: Fri, Dec 20, 2024
About Europcar:6.0/10
I don't want to blame the staff at the Frankfurt Airport T1 counter, as I think he did the right job suggesting me a gasoline car instead of an EV (although I wonder the Mercedes was a reasonable option). With the change of car I was charged quite a bit at the counter additionally, but that is still understandable.
What confuses me is the mysterious 30EUR additional charge on my credit card 1 month after rental, as well as the fact Eurpocar never replied to my request for sending me a full invoice via email. At the end, their website's contacting form doesn't allow me to send this claim due to some technical error on the website.
I hope I'm the only one with this kind of experience.
About QEEQ:8.0/10
I don't think QEEQ had any role to play in this confusion.
Overall, it was pretty good. Although there was a mileage limit, it was sufficient for me.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Europcar's confusing pricing system + no email response
Relevant Reviews on Europcar FRANKFURT AP 24H OPEN T1
Eugene Priestley
-
-
-
-
View more >