Patience was Required with Dollar but they were the busiest Car Rental company at airport

I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul. Fortunately the lady in the garage allow me to choose another car from a lower category.

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

I will need to raise a complaint as I only had the choice of one car and it stank of cigarette smoke. None of the staff send interested and it wasn't their problem.

No idea how I hadn't heard of them before but such a simple and easy process to book the car and quick online chat service for any questions you have.

the lady at the counter at Avis was more worried about talking on the phone complaining about not getting her raise on her check then helping the customers at the counter

I was very happy with the price and vehicle for the length of time and being able to pick it up in Florida and return it to Ohio