Unimpressive

Many service counters

Convenient and fast, no forced insurance. The only drawback was that we didn't get the car we ordered; instead, we got a Buick Encore, which is smaller and had 7,000 miles on it.

When we arrived there were no other customers and one desk staff. I approached the staff member and was told very abruptly that they were with someone else who was out looking at vehicles. It was a long wait for the other customer to finish and a long line developed and even though other Hertz staff were present they didn't start helping, even though three of them were involved Ina discussion about a birthday. It took about 50 minutes to get the car.

Dislike: Fairly good price on car. Friend got a better deal from someone else online.