Good counter experience at pick up. Dirty car. Good reliable car. Nit picking employee at car drop o

No upselling, good service attitude

Very bad

The service is acceptable, and the paperwork was processed quickly.

Do not rent from this rental company, Europcar at Paris Charles de Gaulle Airport. When renting the car, they will pre-authorize an amount higher than the actual rental cost, with the excess being the deposit. After your rental period ends, the company does not charge you the actual amount but the highest pre-authorized amount. For example, if your rental is 1000 euros, they will pre-authorize 1100 euros, with the extra 100 euros as a deposit. While this seems normal at the start, by the time you return the car, they actually charge you 1100 euros despite the agreed rental fee. Since you are already back home at this point, any efforts to argue through platforms like QEEQ will be met with various excuses, such as not overcharging, banking issues, etc. Additionally, contacting this rental company via phone is not free. When I called, they claimed I had violations, which contradicted the reply from QEEQ. Also, the cars from this rental company are in poor condition, with high mileage. Avoid renting from Europcar, even though they offer cheap prices.

The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.

It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.