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Live chat Email us Service Code: 4077610154
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Poor service

Reviewed: Sat, Feb 8, 2025
About Easirent: 2.0 /10
It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.
Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on Easirent in United States

L.Santos

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jan 30, 2020
“Nice rental comapnu to use”
About Easirent: 8.7 /10
Really easu to use site and simple and quick at pick up and drop off. will use again!
About QEEQ: 10.0 /10

M.Richard

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Full Size | Nissan Altima or similar
Reviewed: Tue, Sep 24, 2019
“Terrible”
About Easirent: 6.3 /10
Customer service was awful and very unfriendly acted very put out. We were also charged 13 dollars a day more because I didn’t have the same credit card with me that was on file and what I had pre payed for. will never rent from y’all again.
About QEEQ: 8.0 /10
Didn’t use

Marvin

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Economy | Toyota Yaris or similar
Reviewed: Sat, Sep 14, 2019
“Easirent - more care less money”
About Easirent: 10.0 /10
I found the staff at Easirent to be helpful, courteous and efficient, from the driver who picked us up at the airport within minutes of being called, to the desk agent who processed the paperwork and had me in a car in very few minutes. The return was just as efficient. In fact, the driver checked the car in and then immediately drove us back to the airport. I could not ask for more efficient and courteous service - and the cost of the rental was excellent, too.
About QEEQ: 10.0 /10
Easyrentcars is my "go to" car rental site. Over the past 3 years they have consistently given me some of the best car rental rates of any on line agency. Also, their customer service is excellent. They answer the phone and respond to emails in a surprisingly timely manner. Kudos to Easyrentcars.

D.Tripathy

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Convertible | Volkswagen Beetle Cabrio or similar
Reviewed: Mon, Jul 8, 2019
“Horrible service by Easirent car Service while bookiing is way easier and smooth .”
About Easirent: 6.7 /10
staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges. Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car . Car was dirty inside and out . there was a TPMS error in the car which made me freak out through out the trip .

J.Albright

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Try somewhere else”
About Easirent: 7.3 /10
Good customer service. Poor car condition, brakes were loud, car had dints in the front & side, gas tank wasn’t full, and the car wheel would shake while driving.
About QEEQ: 8.0 /10

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