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The queue was orderly and fast, but there is a suspicion that the counter staff might have misled customers. They asked me to sign, but the amount was incorrect. They explained it was the domestic package amount. Currently, it is being verified by the rental company, so the situation is still unclear.

The distance from Los Angeles airport to the rental company is not far, but the line was too long and there were too few staff. We spent two hours just waiting in line. After getting the car, it had issues, and we had to return it to get a replacement. Altogether, it took three hours. It was exhausting and caused us to find accommodation only in the early morning!

Overall quite good. The staff will try to sell insurance, so make sure to check the order carefully.

AVIS is a well-known brand. They upgraded me to a top sports car for a small additional fee. Excellent!

AVIS service was decent. There were not many people when I went, so I got the car without waiting in line.