I informed them from the beginning that I rented the car for five days and wanted to return it at the normal time on the fifth day, not so early. They kept saying I only rented the car for four days and the fifth day was complimentary. They refused my request initially and only agreed after lengthy communication and presenting the order (since it was in Chinese, we had to talk for a long time in English).

Scheduled to pick up the car at 13:30, arrived two hours early hoping to get the car in advance. On the last day, I returned the car early but had to wait two hours at the airport to pick it up.

The rental company promised Chinese language support, so I didn't purchase the Chinese service from the car rental platform. However, it was useless because neither side's English was good enough. The car transferred to me was a Mitsubishi and a diesel, which I only discovered the next day. But the car was very new and easy to drive.

傷のチェックもきちんと行い、途中終日空港駐車についても親身に相談に対応してもらえた。

Staff was super helpful and efficient. Definately recommended.

Easy booking and great value and options available