The overall service was fine, but when returning the car, I couldn't find fuel at two gas stations. Refueling took a lot of time, causing me to miss my flight.
The office installations where very poorly looking, walls peeling off, etc.
The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.
About QEEQ:8.0/10
You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart
Amazing staff
I was extremely anxious because my flight was delayed and wasn’t going to be able to get to the pick up office by 8.30pm I
I was really was upset as I had no way of getting to hotel which was quite a distance away and then to try and get the car the following day
The young lady was very sweet and understanding and offered to wait
I arrived at 8.40 to collect car and was so relieved that she did this for me
Just truly wonderful
The young man when I dropped the car off was lovely as well
I will definitely use Simba car hire again
Very prompt refund of deposit too
About QEEQ:10.0/10
Easy to book
No problem at all
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