CAR RENTAL REVIEWS ON SIMBA CAR HIRE AT SYDNEY INTERNATIONAL AIRPORT, SYD

Quick counter service at pickup and dropoff. The car was spotless inside and out. We were dropped off at Terminal 2 in a shuttle bus area. But at pickup we had to walk a long way to a Priority pickup area the public use. The shuttle bus area at Terminal 2 would have been much better for seniors with luggage

Website was easy to use and plenty of updates received by email. Next time I would prefer to use Simba Car Insurance as the claim arrangement is not by reimbursement. I sort of got tricked into buying from QEEQ

Everything is pretty good, just a bit of traffic in front of the store.
The driver who picked us up was enthusiastic and talkative.

The service was attentive, the price was cheap, and the car was very new.

Car was in great condition and the process was first class.

Very easy process, I highly recommend the playform

Very good

Very good! The front desk Indian guy was very nice! I just didn't realize they open at 7 AM. My flight was at 8, so I had to ask a friend to return the car. In the rush, we forgot to refuel, and there was a $15 refueling fee plus fuel cost. However, the invoice had all the charges clearly listed. Overall, the experience was very good, and I would rent again. The car was also very new and easy to drive, though this model had issues with CarPlay disconnecting.

Okay

Friendly service, good prices, and they consider consumer needs when issues arise. They resolved problems caused by QEEQ, minimizing the impact of QEEQ's errors.

Very satisfied.

First order: The flight was delayed, and the staff left on time at 8:30 PM, so I had to cancel. Second order: Arrived at the store in the afternoon but was told there was no reservation. The staff were okay, but after communicating with the rental company for a long time, they still had no car available. It was a hassle for the whole family.

Excellent

Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.

Satisfied

The office installations where very poorly looking, walls peeling off, etc. The staff wasn't very friendly and the person who process my documents took pictures of my credit card front and back, which I found very doggy as the security code is on it, when asking, he said it was for their own security, which I completely disagree, but he didn't give me other option.

You should specify that insurance bought on the app is not related with the car hire company and if anything happens we have to claim apart

Very good, the staff are friendly.

Quite satisfied; the service was thorough, and the procedures were simple. If you use the electronic toll system, there's a $5 fee per transaction. However, there are few toll roads.

Very satisfied.

Due to the flight schedule, I picked up the car at 5 PM when it was already getting dark. This store has longer business hours compared to others, so I was a bit worried it might close early, but it stays open late, which perfectly solved the pickup problem. Since both pickup and drop-off are at the same location, the shuttle service was very quick. A deposit of $500 was taken at pickup and has been refunded today. Additionally, there is an extra charge if you need to add an additional driver, and drivers under 25 also need to pay an extra fee similar to a security deposit. Overall, I've found that the stores on QEEQ are quite convenient, and you can choose according to your needs. They're all pretty good!

Pretty good, high cost performance. Note that the toll fee supports automatic deduction, but there is an additional service fee of 5 AUD each time, capped at 40 AUD, which is mentioned when picking up the car.

Counter staffs were friendly and gave us clear information about our booking.

Price protector works great!