Great service. Before renting, I noticed the QEEQ translation document had already expired and thought I wouldn't be able to rent the car. However, the staff reassured me, made a phone inquiry, and confirmed it was fine. Very efficient and impressive!

Professional service. No unnecessary upselling. Clear and concise explanations.

Did not provide drop off instructions. There is no signage at the airport. Guy at the counter was unhappy that I did not follow the correct procedure and after explaining that no info was provided, still kept impolitely telling me how I should have done it. Young lady was helpful and polite though.

Europcar representative on the phone was extremely rude, and unprofessional. Also, mentioend that will block my card for entire value of the car if I do not get insurance through them ( already got insurance when booked the car). Other staff members was very nice, professional and hlepful.