Average experience, but will never go back to this rental
Australia
Reviewed: Sun, Jul 7, 2019
About East Coast Car Rentals:5.0/10
Counter staff is very friendly, however when she did not communicate with the staff that is preparing the vehicle, creating a lot of unnecessary trouble, had to remind the staff regarding the request due to confusion. Staff are in a rush to complete the process just to keep things moving . And informed us to get the insurance from them instead, asking us to get dual insurance to avoid the deposits.
Reasonable prices would be good if the full coverage of insurance is available for cheap rates for all members not just Diamond members.
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Average experience, but will never go back to this rental
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