The service is okay, but if you can choose a large car rental company, go for a big one. Their cars are cheap, but you still have to buy their insurance; otherwise, your deposit could be thousands of dollars. Additionally, there are extra fees for cross-border rentals, and the bill in case of an accident is shocking.
The return process was smooth, and the staff member was very honest. There was a hidden damage we hadn't documented, but he was aware of it and didn't charge us extra. Such honesty is truly commendable. He also reminded us to make sure to take photos when picking up the car next time.
The car rental company tries to sell insurance, and if you don't buy it, they can become very sarcastic if an accident happens. The car was not very clean when I picked it up, and for the first time, the fuel tank was at 7/8! However, the queue was short and the service was efficient. They offer airport transfers and 24-hour service. Overall, I'm quite satisfied so far.
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