The rental was supposed to only hold a pre-authorization and include a service for returning the car without a full tank. I specifically asked if it was just a pre-authorization, and they confirmed it. I assumed the fuel service was included, but it turned out to be a prepaid fuel option by default. They kept pushing insurance and insisted on adding it. Finally, the rental agreement through this company got canceled—too disappointing.
They kept intimidating us to upgrade to a more expensive model, claiming the reserved car wasn't available and gave us a two-door mini car, leaving us in a tough spot. About the insurance, they said if we didn't buy it, we needed to provide local social security numbers, basically implying it was illegal to drive without it. I wondered, is the Zuzuche website a big scam? Can't I just drive without these extras? I had already paid over 2000 online, then was forced to pay an additional $390 on-site. The experience was horrible, and I will never choose Zuzuche again, nor recommend it to anyone!
The service was excellent. We had a lot of luggage and had to change cars several times, but they were very patient. All our requests were patiently handled. Foreign service tends to be quite good.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar KONA INTL AIRPORT
Ternence Theresa
-
-
-
-
View more >Harold Kellogg
-
-
-
-
View more >Todd Southey
-
-
-
-
View more >Max Adam
-
-
-
-
View more >K.PON
-
-
-
-
View more >