GREEN MOTION London Gatwick Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Jay Maud

United Kingdom

Reviewed: Sat, Aug 24, 2024

About GREEN MOTION: 6.0 /10

Slow, waited for a long time.

1 days rental

Relevant Reviews on GREEN MOTION London Gatwick Airport

Barton Hart

United Kingdom

1 days rental

Reviewed: Fri, Jul 15, 2016

About GREEN MOTION: 4.0 /10

We waited at the North Terminal bus station of Gatwick Airport in London for a while before a shuttle from the rental company picked us up. The car pickup process wasn't pleasant. My husband’s Chinese license translation wasn't accepted. I showed my UK license but was told it would cost £15 to call and verify its authenticity with the DVLA, although they didn't ultimately charge the £15. The staff had a very bad attitude. Also, because I bought full insurance from Zuzuche, they said it wasn't valid, and any scratch or minor issue found on return would result in a £2800 charge to my card, leaving me to claim with my insurance company back home. We drove very carefully and argued with each other a lot. Luckily, there were no issues when returning the car. I’ve learned my lesson and won't choose a rental company with low rental fees but high insurance excess again. It spoiled our trip's joy.

About QEEQ: 10.0 /10

Claire K

United Kingdom

2-day rental

Economy | Peugeot E-208 or similar

Reviewed: Sun, Jul 31, 2022

“Always good value for money”

About GREEN MOTION: 10.0 /10

I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.

About QEEQ: 8.0 /10

Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!