We arrived at the airport at around 4 am, no queue, and the staff were very enthusiastic and actively helped us with the procedures, car pickup, and inspection. The whole process took about 15 minutes. Thumbs up.

Having Mandarin-speaking staff made the entire car rental process more reassuring.

The service was excellent. They clearly explained all the issues with the car, and the pickup document was very well marked. All questions were answered patiently, no waiting, quick pickup.

VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..

It was a good and easy experience. Prices were cheaper than elsewhere, no hidden costs!