Very bad

D.Grankina

Portugal

Reviewed: Tue, Jul 9, 2019

About SURPRICE RENT A CAR: 2.0 /10

Absolutely horrible experience. Nobody picked us up from the airport for remote location of the car rental agency. No phones were answered. Agency asked for 2,000 euro deposit to use the car. Ended up using other reputable agency with no problems

Mini | Peugeot 108 or similar

3-day rental

Relevant Reviews on SURPRICE RENT A CAR LISBON AIRPORT

Haley Hansen

Portugal

5-day rental

Reviewed: Thu, Aug 9, 2018

About SURPRICE RENT A CAR: 8.0 /10

There are only two staff members, and each customer takes 20 minutes. Being third in line means waiting for more than half an hour. When I arrived at the airport, the rental company didn't answer the phone. I had to call twice before they picked up on the third call.

Portugal

7-day rental

Compact | Renault Megane or similar

Reviewed: Wed, Mar 25, 2020

“Not nice at all”

About SURPRICE RENT A CAR: 6.7 /10

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

About QEEQ: 10.0 /10

J.Gil

Portugal

27-day rental

Economy | Volkswagen Polo or similar

Reviewed: Fri, Oct 4, 2019

“performs good no problem except with the front tier on driver side keeps losing air”

About SURPRICE RENT A CAR: 7.7 /10

little long on peck up the car but workers or ok.

About QEEQ: 8.0 /10

no comments all good.

Portugal

6-day rental

Mini | Peugeot 108 or similar

Reviewed: Fri, Aug 30, 2019

“Never again”

About SURPRICE RENT A CAR: 5.7 /10

Cannot recommend. We waited more than an hour and half to collect the car. The lady who then attended to us was ruse. They also charged us additional insurance even though we had hours which ended up costing more than the actual rental. The ca itself was fine but never again.

About QEEQ: 8.0 /10