Experienced the car rental policies in Iceland. Minor scratches resulted in compensation costs exceeding the rental fee. The same brand in other countries is trustworthy, but here, you must be cautious.
This company is excellent. They did not push any additional sales during pickup. There were clear images and text showing the various insurance options and upgrade prices. Returning the car was very quick, taking only 5 minutes.
Extremely patient car rental company.
They provide a dedicated person to assist with car pick-up and return inspections.
However, there was a minor oversight. I picked up the car in the afternoon, but the rental agreement stated PM instead of AM!
This caused some trouble when returning the car as I was late. After some negotiation and comparing the order time with another car, the issue was finally resolved smoothly...
Advice for everyone: Allow plenty of time. We spent over an hour picking up the car! Check critical information on the documents (time, price, etc.) carefully before signing!
“Nothing worked inside. USB and lighter plug. Warning lights kept coming on. Back lights falling off.”
About Alamo:5.3/10
I told the counter guy about those problems and he refused to exchange the vehicle.
About QEEQ:10.0/10
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