They gave me a car with a lot of damage to one side. More info on bus stop needed

The return inspection is extremely strict. They use a flashlight to meticulously search for tiny scratches and small damages (some of which were not recorded and normal people wouldn't even notice). They found one small chip on the windshield and demanded to replace the entire glass, demanding an immediate payment of £900. It's blatant fraud! (I complained to their customer service and requested a re-inspection, they said they took it to a repair shop to polish it). If you had bought their insurance, they wouldn't be so strict with the inspection. The next client who doesn't buy their insurance will be in trouble. It's a despicable practice!

I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.

Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!

The staff were very helpful and friendly. I will definitely use again

Very easy to obtain a car at the best possible price

Mileage shown on the out paper was incorrect-in their favour should I have done more than my allowance. Out paper showed tank full but it was only ⅞ full. I took it back full but it does niggle me that someone may be trying it on.

Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.