Apart from the walk to bus stop 12 at Gatwick and a lengthy wait for the shuttle.

The service attitude towards Chinese and foreigners is completely different. This is the worst service I've encountered from a rental company.

Car booked was a Volvo V40 but greenmotion gave me a renault captur (not the same level) Car was dirty inside. They charged me extra 86£ (for administration costs) because I got a PNC for driving in London congestion charge zone on Monday 05/08/2019. They did not even gave me the opportunity to manage it myself and not informing me during pick up that I will get a PNC if driving in the city center. When I returned the vehicle they tried to convince me that some marcs in the wheel and one marc in the door were made by me (the ones in the wheel were already there and the one in the door is almost not visible and for sure made by another car in a car park. Honestly I cannot confirm if the door one was already there or not because is hard to see it).

Everything perfect.

Nice cars and good staff. Takes time to get from terminal to actual place by free bus but it is ok and free.

all easy and convenient

Shuttle bus was not frequent enough

The pick up location is a little out the way.

Great booking platform.