At LAX arrivals, we took our bag and proceeded to the curb to take the Free shuttle as mentioned in the booking instructions. A quick ride to the Car Rental location where we were helped by the counter staff in a friendly manner, took the car and went on our way.
The drop off was great only 1 minute and directly to the shuttle transfer to departure. Smooth experience.
About QEEQ:10.0/10
Easy to use and good price options / clear instructions. Very user friendly
The local company Fox in Los Angeles is quite problematic. Europecar partners with Fox locally and they will try to charge you additional fees at pickup, telling you there are no cars available unless you pay more. There were many people at the door complaining about why they couldn't pick up their reserved cars. The staff explained that making a reservation only guarantees you can come to the store, not that you will get a car. Also, I returned the car with a full tank, but I was still charged over 20 USD.
Not sure if it's a common tactic in Los Angeles, but no matter what car you book, they always tell you on the spot that the car isn't available, and you have to pay extra to get a car. Since travelers can’t afford to waste time arguing, this has happened both times I rented a car. Can the rental service do something about it?
I will not rent from this company again. They attract customers with low prices, but the cost for extensions is very high, and you have no choice but to accept it because you are already hundreds of kilometers away.
The service was alright. They did try to upsell, but weren't too pushy when I declined. However, I was unexpectedly charged a fee after returning the car.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar Los Angeles Airport
PATRICK
-
-
-
-
View more >Nat Watt
-
-
-
-
View more >Samantha Hornby
-
-
-
-
View more >Franklin Hoover
-
-
-
-
View more >Cornelius Gill
-
-
-
-
View more >