Overall, it was quite good, but the wait to pick up the car was a bit long. Initially, they said it might take half an hour and asked if I would consider a different model. After I declined, I still got the model I wanted pretty quickly. Overall, I was satisfied.
The service was excellent, no insurance upselling, the paperwork was processed quickly, and adding an additional driver was free of charge. There were about ten brand new SUVs in the large parking lot to choose from. The staff said the keys were in the cars, so you could just drive away with whichever one you liked.
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