The reception service was very slow because the elderly staff kept chatting with my friend, taking half an hour to complete the process. Upstairs, it took quite some time to find someone for the car keys. Returning the car was much quicker, just a quick scan and we were done. However, I discovered later that an unexplained charge of over $250 had been made!
The service was fine and the efficiency was okay. However, Avis has a problem with arbitrary charges. The reason for the charge and the explanation afterwards were different. Once the money is deducted, you are at their mercy.
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