This store aggressively pushes insurance products. I don't think I will choose this company again next time, and the car provided was also different from the one I originally booked.
The rental company required purchasing their insurance at pickup, which I declined. There was no prior notice about the change in vehicle model. After completing the paperwork and receiving the car key, everything thereafter was self-service. The car provided was a Mercedes A180D instead of the Volkswagen T-Cross, and I was quite worried about scraping the undercarriage while driving on small roads. The staff at the return location were very friendly.
After the car window was broken by a thief in Barcelona, they replaced the car for free. When a car of the same class wasn't available, they upgraded it to a Mercedes automatic business car.
About QEEQ:10.0/10
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