The car's condition was quite average. The front windshield had adhesive marks left after removing a film, making it very blurry and hard to clean, which affected visibility. The front desk tends to upsell insurance. If there are other rental companies available, it's better to avoid this one.
Long waiting time at the pick up counter but the process was smooth. Long waiting time to pick up the car but the staff attended was friendly. The car was relatively new and in good condition.
Fairly new car but had already a lot of scratches. The car was situated in a dark location (we arrived after sunset) which made it difficult to see all defects.
“Excellent car booking app with excellent customer service!”
About Europcar:10.0/10
The car was in great condition. The counter staff and the staff that handover the car was friendly and professional.
About QEEQ:10.0/10
This booking platform is excellent. I had to drop off the car earlier and had used the online chat feature via this app, the customer service was very prompt to make arrangements for me.
“Good car but not much convenient flying in domestic”
About Europcar:8.0/10
Europcar counter is in the international terminal but we landed in domestic terminal.Therefore it was a little difficult to find the counter and had to walk a bit.
About QEEQ:9.0/10
It was good to show many choices of cars and providers. Easy to use.
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