Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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John Bellamy

Germany

Reviewed: Fri, Jan 31, 2025

About Hertz: 10.0 /10

Very good, the service was great and efficient.

About QEEQ: 10.0 /10

1 days rental

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Theobald Swinburne

Germany

1 days rental

Reviewed: Mon, Jul 1, 2019

About Hertz: 8.0 /10

Smooth communication, clear instructions.

Tabitha Webster

Germany

1 days rental

Reviewed: Sat, Oct 26, 2019

About Hertz: 2.0 /10

Car replacement, additional insurance, and GPS service fees

Eileen Doherty

Germany

1 days rental

Reviewed: Mon, May 6, 2019

About Hertz: 4.0 /10

The car was not cleaned before handing it over, which didn't feel great. Although it's a new car, it was very dirty with many scratches.

Clyde Abe

Germany

1 days rental

Reviewed: Tue, Aug 26, 2014

About Hertz: 10.0 /10

The two staff members at Hertz Munich Airport were very nice. We encountered some issues when picking up the car, but after four to five hours of effort, they eventually managed to rent us a car. Returning the car in Frankfurt was very convenient; the staff just drove the car to check the mileage, and that was it. They didn't inspect the exterior, possibly because we had purchased the comprehensive insurance. We had reserved a BMW X3 but were given a Volvo wagon instead. The car was a diesel model, very new, with many features and a built-in German navigation system that was quite useful during our trip.

About QEEQ: 10.0 /10

Leif

Germany

1 days rental

Reviewed: Tue, Oct 13, 2015

About Hertz: 10.0 /10

Great, very clean, and the staff were very friendly.

About QEEQ: 10.0 /10

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