Best high quality service and cheapest cost of rental car I have got so far.

An elderly lady at the counter was great; she upgraded us to an SUV, a Ford Escape, for free. Both pickup and drop-off were easy and convenient.

As always

Do not go to this Budget. They mislead you. When picking up the car, they used an electronic contract that I didn't fully understand before clicking to the next page. In the end, I unknowingly bought several unnecessary insurances and other items. Even though I returned the car with a full tank of gas, they insisted it was short and charged a ridiculously high fuel fee! I will never go to this Budget again!

Charged for insurance twice. I already bought insurance when booking on the app, but was asked to buy it again on site. Very expensive and frustrating.

Americans generally have a bad attitude, especially black people who always seem uninterested in helping.