Great experience with easyrentcars and average experience with supplier company

Y.Von

Canada

Reviewed: Tue, Jul 16, 2019

About Routes: 7.7 /10

There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.

About QEEQ: 8.0 /10

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Special SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

Norma Gibbon

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Mon, Sep 16, 2019

About Routes: 10.0 /10

This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.

About QEEQ: 10.0 /10

Janice Christy

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Tue, Aug 27, 2019

About Routes: 2.0 /10

Too far from the airport, inconvenient to pick up the car.

Yale Valentine

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Sat, May 30, 2020

About Routes: 2.0 /10

It's all a trick. I booked a Grand Cherokee but got a Kia wagon at the store. They shamelessly claimed it was an upgrade. Being in a foreign country, we had no choice but to accept what they said. Do they really think customers can't tell the difference between a Grand Cherokee and a Kia wagon? I will never rent from this company again! This is how overseas car rentals trap you, and this rental agency is no different!