The service was decent, but the car was too old and lacked power. However, it was very fuel-efficient. Various warning lights kept flashing during the trip, and it was impossible to reach the rental company after their closing hours. QEEQ provided great service and quickly helped us get in touch. The rental company responded saying there's no issue and not to worry about the warning lights; just keep driving as usual. Anyway, we managed to drive for three days, covering nearly 1000 kilometers, and refueled twice, costing about 200 dollars.
“Wouldn’t use them again, cars are crappy, forced into extras.”
About Autounion:4.0/10
The booking was convoluted, and set up in such as way to provide conflicting information. I had to spend an extra $100 on the car hire that I shouldn’t have if the advertised policy was followed.
The service attitude was mediocre. There was only one person handling procedures, and another person said he wasn't on duty. He saw me waiting and offered to assist. However, when he saw that I arrived an hour earlier than scheduled and refused to pay an additional 25 SGD, he told me to wait for his colleague to complete the paperwork. Later, the colleague also asked for the extra fee but gave me the car without charging after I insisted on waiting. Nonetheless, he just handed me the keys and I had to find and inspect the car myself. The car condition was poor, so I returned to the office and got a better one. The return process was smooth, and I returned the car an hour early, so it evened out. Haha.
The service was average. They were closing in ten minutes and didn't send a car to pick me up from the airport. I had to wait until the next morning to get the car, causing me to spend the night at the airport.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Autounion Auckland Airport
Alan
-
-
-
-
View more >A.Scripps
-
-
-
-
View more >Cleveland Daisy
-
-
-
-
View more >Hale Benson
-
-
-
-
View more >Dawn Meredith
-
-
-
-
View more >