Very very good, no problem before, during or after.

There was no queue when renting the car (while other companies had queues)! The counter staff were very polite, although they recommended another insurance not included in the comprehensive insurance, called towing insurance. In case of theft or an accident, the company would be responsible for towing the car back. Otherwise, towing fees in the US are very high, so we bought it.

The service was attentive and enthusiastic. The return process was simple and convenient. The car was relatively new and trustworthy.

Excellent service, highly recommended by friends. The only downside is that although I purchased third-party roadside assistance online, it couldn't be reflected during on-site processing, so I had to buy additional insurance.

Like: Professional
Dislike: Everything was good

Like: The booking, pick up and drop off were a breeze. The vehicle was in good condition and service staff were friendly and professional. Will definitely use this service again.