Very disappointing! After returning the car, my credit card was charged over 200 euros, claiming it was for car washing and some Vienna-related fees. During the return process, they confirmed there were no issues, yet the next day, they deducted money. They rented me a car with a Hungarian plate and still charged me a fee for entering Vienna? The car itself had issues with the fuel gauge. It showed the tank wasn't full even after filling up and the pump automatically stopped. I ended up going to three or four different stations to refuel. Only when returning the car did they mention the fuel gauge was faulty. Couldn't they have informed me beforehand? This was my worst experience in over ten self-driving trips in Europe.
Since our friend didn't bring a translation of their domestic driver's license, we had to purchase full insurance at the rental office when picking up the car, which ended up costing more than the rental itself. However, they did upgrade our vehicle. That said, three months after returning the car, we received a 40-euro speeding ticket, and the rental company directly charged us a 99-euro administrative fee. This fee is extremely unreasonable, and it was included as an addendum to the contract after signing. Apart from passing our information to the traffic authority, the rental company provided no additional communication and deducted a management fee that is clearly above market standards without our knowledge.
It's okay, but Austrians speaking English are quite hard to understand.
About QEEQ:8.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Sicily By Car Vienna Airport
Jesse Lamb
-
-
-
-
View more >The car itself had issues with the fuel gauge. It showed the tank wasn't full even after filling up and the pump automatically stopped. I ended up going to three or four different stations to refuel. Only when returning the car did they mention the fuel gauge was faulty. Couldn't they have informed me beforehand?
This was my worst experience in over ten self-driving trips in Europe.
Jacob Jennings
-
-
-
-
View more >Angela Felton
-
-
-
-
View more >Spring Willard
-
-
-
-
View more >Joshua Stone
-
-
-
-
View more >