Everything was fine except the pick up wait was unacceptable. We were standing in line for over 1 hour. Despite the amount of people in line the staff was very friendly.
The wait time was a bit long, but the staff's explanations were thorough. The process was simple and convenient. The price differed somewhat from the online quotes in our country, mainly due to insurance.
The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!
About QEEQ:10.0/10
The best site I have ever used, keep the good job!
All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.
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