The overall service was good, but there was an error with the car rental details. The staff did not clearly explain the charges, and even after confirmation, I was still charged a one-way rental fee.

This is a large international car rental company. Overall, the experience was quite good. The pricing is relatively reasonable, the process is standardized, and there were no extra sales pushes or unnecessary hassles. Returning the vehicle was simple—they just asked if the tank was full and that was it. Sometimes the staff would do a quick check without being overly picky. Renting from a well-known company is highly reliable, so there's no need to worry too much.

Booked directly through the domestic app, showed them the passport, domestic driver's license, international driver's license, address and contact details in Ottawa, and paid the deposit with a credit card. The process was completed in 10 minutes.

It's okay.

Very convenient.