First car had a large crack in windshield and back bumper was damaged. Scratches all over car.
E.Arocho
United States
Reviewed: Sun, Jul 21, 2019
About Routes:7.0/10
Took guy 15 min when he came back w same car without cracked windshield. Ridiculous to reserve a car and be given one with a cracked windshield from one end to the other and back right bumper damaged.
These people care care less and very rood and they game different car and also accident car. It’s very awkward.
Also he charged the toll charge per day 12$ even though use or not and he asked me admin fee 50 if till charges get failed. Also took a sign for ticket admin fee 100$
I felt very awkward situation.
For pick up from airport waiting like 1 hr.
The price, car, and the service were all excellent! Only complain is that Routes should open earlier, I had a 7 am flight and they do not open until 6am. Even so the staff quickly processed my return and took me to the airport.
I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.
About QEEQ:8.0/10
Easy rent was perfect easy to use, no problems.
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First car had a large crack in windshield and back bumper was damaged. Scratches all over car.
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