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Connot recommend Easyrentcars to anyone. Caused a lot of confusion with Europecar.

Reviewed: Tue, Jul 23, 2019
About Europcar: 10.0 /10
The car we booked (audi A5 convertable) was not available so after some discussions and a bit of argument and escalations, they provided us with a much better car (audi A8) and in excellent condition in addition to compensation as well. Even if we did not get the car that we booked we were happy with the replacement car provided to us and made out trip memorable.
Convertible | Audi A5 Cabrio or similar

Relevant Reviews on Europcar in Switzerland

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Compact SUV | Jeep Compass or similar
Reviewed: Sat, Aug 3, 2024
About Europcar: 10.0 /10
Convenient pick up and drop off location
About QEEQ: 10.0 /10
Easy to use and best value for money platform

Susie Hudson

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Reviewed: Mon, May 20, 2024
About Europcar: 10.0 /10
The store staff were very patient. Noticing our limited English, they even used a translation app to communicate with us. We just handed over the rental form and insurance documents to them.
About QEEQ: 10.0 /10

R.Newton

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Intermediate | Audi A3 or similar
Reviewed: Fri, Aug 9, 2019
“Good experience except for pickup”
About Europcar: 8.0 /10
The car was clean and met expectations, although it wasn't the Audi A3 that had been confirmed. Pickup could have been better... the office was closed from 12-1:30, which was not convenient. They also were not helpful in describing where the car was physically parked. Drop off was easy and no problem.
About QEEQ: 10.0 /10

G.Gupta

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Sun, Apr 21, 2019
“Terrible experience never booking with Europcar.”
About Europcar: 4.7 /10
I booked the mini-van based on the description and people and luggage it can accommodate. But when we reached the pickup location, Europcar informed us that the car will be too small for us. Then I had to pay extra to upgrade. The Multi-van that we got was terrible. Too hard to drive and the car seats could not be moved back and forth. Europcar also tried pretty hard to sell their insurance even though I'd bought it from Easyrentcars.com.

M.Loza

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Full-Size Van | Volkswagen Multivan or similar
Reviewed: Wed, Aug 1, 2018
“Satisfied customer”
About Europcar: 9.2 /10
Like: An employee assisted me for using the Van´s GPS.
Dislike: No employee showed up at 6:35 a.m. when dropping off in Zurich airport.

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