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Search for ACE Car Hire in Bordeaux

Horrendous

Reviewed: Wed, Jul 24, 2019
About ACE: 2.0 /10
We waited for more than 3 hours to get the car. When your holiday is for 2 days, that in itself will screw the whole thing.. this is just unacceptable
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

NT

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Feb 7, 2020
About ACE: 7.3 /10
Long wait as computer system down. Staff were very pleasant.
About QEEQ: 10.0 /10

W.Holland

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Sep 3, 2019
“awful”
About ACE: 4.0 /10
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.

T.Felton

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

A.Dawson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 10, 2019
“Hidden charges”
About ACE: 8.7 /10
We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.
About QEEQ: 10.0 /10
It was fine.

BrianM

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Apr 30, 2019
“Would do it again”
About ACE: 9.3 /10
The insurance options and fuel refill terms were complex. When I booked I didn't realise a diesel rental car has a tax in France
About QEEQ: 10.0 /10

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