“The Budget counter experience was a nightmare...the car was great”
About Budget:8.0/10
The issue at the Budget counter was....we were in Mexico when I booked and Budget had a problem with that...they didn't say why...just the way it was. The lady was bitchy and rude
Received a hyundai Ioniq 5 instead of the tesla, car was nice and very confortable.
The representative who helped us with the pickup seemed in a rush and wasn't really explaining stuff fully like tolls and how to do the drop-off after hours.
About QEEQ:10.0/10
Very smooth process and costumer service was very helpfull with doubts.
Very smooth pickup and drop off. The staff member who dealt with us on both collection and drop was very nice and professional.
About QEEQ:8.0/10
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Customer Service
Great service.
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