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Live chat Email us Service Code: 5325950018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5325950018
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I changed 4 cars to get one good

Reviewed: Thu, Jul 25, 2019
About SURPRICE RENT A CAR: 5.3 /10
The rental process is terrible: the waiting time, conditions (no air conditioning and seating area), return process (I had to chase the person receiving the cars). The rental staff treats you like you owe them something, not respectful and ready to provide a service you have paid for. Besides cleanness, cars technical condition is deplorable: 1st failed on the second day, 2nd had a punctured tire, 3rd had a missing wiper blade (which I discovered on the road - serious safety issue). The 3rd was a smaller size luggage space and we had to travel with a seat blocked by suitcases. I had to pick up the 4th car 70km from my destination and spend 1/2 day on the process. I left a 1/4 tank in the process for which, I have not been reimbursed - I was told to contact Easyrentcars. I will never use Surprice again.
About QEEQ: 7.0 /10
Full Size Van | Mercedes-Benz Vito or similar

Relevant Reviews on SURPRICE RENT A CAR LISBON AIRPORT

Jamie Wolf

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Medium SUV | Ford Edge or similar
Reviewed: Wed, Sep 4, 2019
About SURPRICE RENT A CAR: 2.0 /10
It took at least an hour to pick up the car! The procedures were very lengthy! They charged 60 euros for insurance for two days, which is outrageously expensive! Returning the car was also very slow! Make sure to allow plenty of time, or you'll miss your flight!

L.Franchuk

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Mini | Volkswagen up or similar
Reviewed: Tue, May 24, 2022
About SURPRICE RENT A CAR: 6.0 /10
As this car was the least expensive of all available on the site so we didnt expect much. Car was not very clean inside and was scratched with numerous small dents. It ran and drove well without any issues so it was good value if you can tolerate slow service and a less than pristine vehicle.
About QEEQ: 10.0 /10
QEEG was fine

Matej

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Mini Van | Volkswagen Touran 7 Seats or similar
Reviewed: Wed, Feb 19, 2020
“So far so good”
About SURPRICE RENT A CAR: 8.7 /10
I had to purchase insurance because the deposit was too high (over 3000€)...so I paid double the price of the rent :/
About QEEQ: 10.0 /10
Price droped, I saved 17€

S.Walker

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Compact | Fiat 500l or similar
Reviewed: Wed, Aug 21, 2019
“Awful.”
About SURPRICE RENT A CAR: 6.0 /10
Terrible service. We had to wait 4.5 hours to collect our car and another 90mins for the shuttle to get us to the airport after drop off.
About QEEQ: 8.0 /10
Fine.

F.Hiot

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Mini | Fiat 500 or similar
Reviewed: Mon, Jun 24, 2019
“Plus jamais Surprice”
About SURPRICE RENT A CAR: 5.0 /10
Surprice nous a fait attendre 1 heure à l'aéroport Personne ne répond au téléphone Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€. Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments. Plus jamais

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