One of the worst and most inefficient check in processes I've ever had to deal with.
J.Woods
Italy
Reviewed: Fri, Jul 26, 2019
About Centauro:4.7/10
Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location
The rental company seemed understaffed. The same employees were handling shuttle driving, front desk tasks, and car return processing. Some staff had a negative attitude, often not responding actively to inquiries—questions had to be asked multiple times to get an answer. This wasn't just our experience; other customers waiting to pick up their cars had similar issues, with no one responding in the lobby. The first car we received hadn't been maintained; it immediately showed an engine oil change reminder upon starting. They did replace it for us quickly, but it cost us some time. Overall, if possible, it's better to choose a more renowned rental company.
Car was clean and as indicated on the site. Service was polite. Overall great experience.
About QEEQ:10.0/10
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One of the worst and most inefficient check in processes I've ever had to deal with.
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