Car could have been bigger

Couple of minor scratches and rear indicator block told garage attendant who made a note on pink sljip

The Advantage staff at the counter insisted that I need to buy their insurance despite of having super cover insurance and telling me that the police will fine me for not having proper insurance, after I denied he started showing a very bad attitude. I was given a smaller car, dirty and involved in an accident. This is a second time having a very bad experience with Advantage.

Everything was excellent.

Very disappointed with the woman who served us, very rude with a bad attitude.

Advantage customer care was awful. Vehicle broke down the following day. Spent an absolute age on the phone and the supervisor at Advantage was very rude. Apparently could not understand my ‘accent’. I could not understand her and it seemed to me her English was not very good. I spent 3hours in Universal’s car park waiting for assistance. I eventually got a replacement vehicle, but I have to say that neither the original or replacement vehicle were not very clean. Stained upholstery on both cars. These are the worst vehicles I have ever rented in the US in the 20 years I have been visiting. Avoid Advantage

Although the vehicle had over 35,000 miles and a few scratches on it at pick up it proved to be a very reliable vehicle. First time I have used Easy Rent Cars but it won't be the last. Keep up the good work and value. Brian Simpson